WHAT HAPPENS IF I DO NOT RECEIVE MY PACKAGE?

If you do not receive your package by end of business hours on the expected arrival date, let us know and we will open a service ticket on your behalf with Canada Post. In the unlikely event that your parcel is deemed lost, we will send you a replacement package at no...

MY PACKAGE IS GOING TO THE WRONG DESTINATION

If you are tracking your package and it looks like it is headed to the wrong city, please contact us at [email protected] as soon as you notice this so we can get your package on its way to you! If you’re tracking your package on the Canada Post website and it...

CANADA POST TRACKING INFORMATION HAS NOT UPDATED RECENTLY

Your tracking number is available to you once we complete your order – it will become activated once processed by a mail worker. If you’re tracking your package on Canada Post’s website and it has not updated in some time, it’s most likely due to your package missing...

WHAT ARE THE SHIPPING FEES?

All orders are shipped via XPressPost. All orders under $200.00 are charged $21.99 for shipping. Orders over $200.00 Nationwide (Canada) receive free shipping.
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