Your tracking number is available to you once we complete your order – it will become activated once processed by a mail worker.
If you’re tracking your package on Canada Post’s website and it has not updated in some time, it’s most likely due to your package missing a scan, which is fairly common.
However, more often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office.
If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete).