CAN I ORDER FOR MY FAMILY OR FRIENDS?

No, members may not order for their family members or friends. The recipient’s signature is required upon delivery.  If your family or friend(s) wish to also get products, they need to go through our sign-up process and we will ship to them directly.

OUT OF STOCK ITEMS AND CUSTOM ORDERS

If you’d like to purchase items in a quantity that is currently unavailable online, please feel free to contact customer service with your order request at: [email protected]  and we’ll happily accommodate whenever possible.  Inquiries for custom products are...

CAN I ADD/EDIT/CANCEL MY ORDER?

You can only edit your order before payment is made. If you have already paid, you can make a separate order for the additional items you would like—or you can cancel the order and the e-Transfer to make an entirely new order.

HOW DO I PLACE AN ORDER?

Here’s a step-by-step guide to placing your order online with Magic Mushies. *Please note we are MAIL ORDER ONLY. We do not ship to hotels. You must provide a valid Canadian mailing address for shipping. Locate the products you are interested in ordering by going...

I SENT MY E-TRANSFER. WHAT NEXT?

It could take up to 40 minutes for us to receive your e-Transfer email notifying us of your payment. Your e-Transfer will be pending until we deposit the funds when we process your order. If we receive your e-Transfer by 10:00am Monday–Thursday, your order will be...
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