Yes, once your package has been shipped you can track your parcel from the Dashboard. Your parcel tracking number will be activated once it is processed by the post office.
If you receive a parcel that is damaged, please send a photo and short description to [email protected] so our team can rectify the issue as soon as possible.
Your order will be shipped by Canada Post via XPressPost.
NationWide Delivery Guarantee: All orders are guaranteed by Canada Post to arrive on time, with the exception of Newfoundland, Nunavut, and the Northwest Territories. (For more details: Xpresspost FAQs) Same Day Shipping: Payment must be received before 10am...
Your order will be discretely packaged with the utmost care to protect and maintain your privacy. We use discreet mail envelopes and non-descriptive boxes, there is absolutely no indication of what is inside.
If you do not receive your package by end of business hours on the expected arrival date, let us know and we will open a service ticket on your behalf with Canada Post. In the unlikely event that your parcel is deemed lost, we will send you a replacement package at no... 