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Your tracking number is available to you once we complete your order – it will become activated once processed by a mail worker. If you’re tracking your package on Canada Post’s website and it has not updated in some time, it’s most likely due to your package missing a scan, which is fairly common. However, more often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete).
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